Tacit knowledge is different from explicit knowledge which is often shared through instructional manuals, guides, and how-to docs. Tacit knowledge refers to any information and skills that are gained through personal and professional experiences. But, just as my own personal experience has shown, there’s much more to it. When we hear the word ‘knowledge,’ in the business world, we often think of structured information that’s featured in company manuals, sales playbooks, and guides. And, had I not taken the time to have these one-to-one conversations, I might not have learned so many helpful bits of information. Regardless of their tenure, they all possessed a wealth of knowledge that they were happy to share. Some of them had been with the organization for years while others had joined just a few months before me. When I first joined the SaaS world, I met with some of my teammates across the go-to-market (GTM) organization to learn more about the ins and outs of their roles and our company.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |